Practical, professional CPD for receptionists, patient-care assistants, practice managers and the wider support team — the people who set the tone, take the calls and hold the practice together.
Register your interest and we'll let you know the moment the next date opens for booking. We can also run bespoke practice-team days at Greenforde — bring your reception team for a focused day off-site.
Many of these roles have very little dedicated CPD on offer — yet they handle the first call, the difficult complaint and the systems behind every appointment. This pathway is designed to fix that.
A full day of practical, professional training — small groups, recognised facilitators, artisan lunch, refreshments and a certificate of attendance.
Practical days built around the situations your team actually meets on a Monday morning.
Facilitators with real practice-management and client-care experience.
Role-play, scenarios and group work — not just slides.
Bring two or three colleagues and apply it together back at the practice.
A dedicated training space with free on-site parking.
Bean-to-cup coffee, tea, filtered water & a proper sit-down lunch.
7 hours of CPD for your team development record.
We can also run bespoke practice-team days at Greenforde — bring your reception team for a focused day off-site.
